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| 1. |
Customer Service |
| a. |
Visits from support people |
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| b. |
Phone calls for assistance |
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| c. |
Response Time |
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| 2. |
Problem Solving Capabilities |
| a. |
Engineering |
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| b. |
Quality Department |
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| c. |
Management |
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| 3. |
Product Delivery |
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| 4. |
Tray Performance to Specs |
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| 5. |
Tray Durability |
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| 6. |
Performance vs. Others |
| a. |
Service |
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| b. |
Quality |
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| c. |
Price |
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| d. |
Delivery |
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| 7. |
Overall Satisfaction |
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Additional Comments |
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| * | Company / Contact |
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| Street |
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| City |
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| State |
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| Zip Code |
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| * | Phone Number |
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| Fax Number |
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| * | Email Address |
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| | * indicates a required field |
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